Sunday, 27 October 2013

Bank on India Post

October 24, 2013:  Since Independence, every move of the RBI has been aimed at development keeping in mind the welfare of the common man. In this connection, granting a banking licence to India Post will be a unique service to farmers, farm labourers and the rural poor, who feed the country but die of hunger.
The huge number of farmers’ suicides should prompt us to enable faster financial inclusion as only 35 per cent of the population holds bank accounts. India Post is the best equipped to take this on, with over 1,53,000 post offices spread across the country, located not more than 2-3 km from each village.
India Post has ready infrastructure, which can be quickly upgraded to meet the needs of a full-fledged bank branch in this age of solar power and satellite telecommunication. On the other hand, it would probably take decades for other applicants to open 1,53,000 branches.
Post offices already provide basic banking services such as savings and fixed deposits (NSC) and products such as Kisan Vikas Patra and Public Provident Fund which they will continue to do. They can spread the reach of other savings instruments such as government bonds, and tap the savings of the well-to-do in rural India for the development of the country as well as crop and healthcare insurance.

TRUST FACTOR

The most important factor for a depositor is trust, which post offices already enjoy, making them a safe investment destination. The only additional thing they need to do is perform the credit function. This can be undertaken by utilising the services of the credit staff of PSU bankers from nearby areas, or by hiring retired bankers for the first five years; by then they can train their own people.
As the postman is people-friendly, especially in rural areas, KYC compliance will be not be an issue and chances of fraud and misappropriation will be minimal.
The other issue to be addressed for enabling India Post to obtain a licence is technical since it’s a department of the government. This can be overcome by hiving it off with the required seed capital from the government.

HIGHLY DO-ABLE

Training the existing staff in lending and other banking operations can be taken care of in 18 months. With lower infrastructure development costs, post office banks will become profitable fast as establishment and fixed assets costs will be less.
Post office banks will be a unique model of financial inclusion. Mahatma Gandhi said: “India lives in her villages.” Yet this is a section we have discriminated against with respect to every facility. This is a chance to undo this injustice by making a new beginning.
Prosperity will reach every rural home when local skills, handicrafts and rural products get credit for development. Such banks will help in building infrastructure for storage and processing of perishable produce locally. Developing traditional supplementary vocations (dairy, poultry, fisheries, silkworm rearing) will help farmers put their spare time to use instead of wasting it. This massive penetration of banking services will help address the problem of farmers’ suicides. Enabling India Post and granting it a banking licence will be a real service to the nation.
(The author was chief manager, Bank of India, New Delhi.)
(This article was published on October 24, 2013)
 
SOURCE:http://sapost.blogspot.in/2013/10/bank-on-india-post.html

ndia Post as a Bank is most suited for Financial Inclusion in rural areas: ASSOCHAM - See more at: http://www.orissadiary.com/ShowBussinessNews.asp?id=45091#sthash.wNPxgtGg.dpuf

India Post as a Bank is most suited for Financial Inclusion in rural areas: ASSOCHAM
ndia Post as a Bank is most suited for Financial Inclusion in rural areas: ASSOCHAM - See more at: http://www.orissadiary.com/ShowBussinessNews.asp?id=45091#sthash.wNPxgtGg.dpuf

 
New Delhi: Apex industry body ASSOCHAM has come out in support of the proposed setting up of India Post as a rural banking structure to push financial inclusion in the country’s hinterland, claiming several benefits to the economy in this move, including raising domestic savings and investment levels.

Terming this bank proposal as a potential “game changer as a conduit not only for financial inclusion but to induce socio-economic change”, The Associated Chambers of Commerce and Industry of India (ASSOCHAM) listed several benefits like low cost of operation and “as one great opportunity to achieve higher growth rates of household and domestic savings and investment.”

ASSOCHAM has submitted a detailed study on the proposed India Post Bank making several suggestions for its effective functioning in a shift to core banking operations from merely handling savings accounts. It underlined India Post’s claim that its savings schemes already handling over Rs 6,05,697 crores annually with over 28 crore accounts in its various savings schemes.

Among the suggestions of ASSOCHAM was linking of MGNREG and other government payments in rural areas through this India Post Bank, handling the five million SHG units, linkages with the proposed Women’s Bank with at least one woman employee in each post office bank branch, use of PSU banks’ training facilities and bringing India Post bank under one or the other PSU bank for operational oversight in each zone.

Pointing out that rapid urbanization and internal migrations have raised annual remittances from urban to rural areas to a record Rs 70,000 crores and the rural jobs scheme MGNREG is pushing Rs 40,000 crores into villages every year, ASSOCHAM said the India Post with its 1,39,086 rural post offices , one for every cluster of five villages, and 2,63,467 Gramin Dak Sevaks  is best suited to tap into this flow and raise domestic savings.  “This is a huge resource at hand and touches almost every part of the country’s interior” the chamber said.

It also noted other areas of rapid rise in rural incomes like higher minimum support prices for various commodities both food grains and commercial crops and National Livelihood Mission in rural areas. Business and industry were now focusing on the emerging rural market as a new opportunity, the chamber said quoting its own previous studies on rural markets and other recent studies.  Some five million new general stores have come up employing over 8 million people in rural areas in the last five years according to its study.

“Even just Rs 100 per household saved every month could bring over Rs 12,000 crores from the 45 per cent of unbanked households in rural areas” ASSOCHAM asserted listing what the postal structure could achieve if properly utilized.

India Post was already handling a number of financial schemes in villages like National Small Savings, Recurring Deposits, Public Provident Fund, Postal Insurance, etc.  In recent years as many as 4 crores of MGNREG accounts were also handled through post offices for payment of wages, forming over 40 per cent of the MGNREG funds for job entitlement scheme.  The chamber underlined the fact that in the financial aspect of India Post it was handling a currently outstanding balance of Rs 6 trillion (lakh crores), an enormous potential for savings and investment at the grass root level.

ASSOCHAM study also noted the changes occurring in India Post with rapid adoption of information technology, commercial operations in acting as sales agent for many items making it already “technology enabled, self-reliant market leader” through its IT project 2012. The chamber said this change has enabled it to venture into rural banking beyond merely acting as a conduit for remittances from urban to rural areas (and also vice versa) and running savings accounts.

The proposed India Post Bank should enter into core banking operations. ASSOCHAM suggested the new structure for it be linked to a public sector bank for a limited period to gain training and oversight on core banking operations through the existing and additional employees. ASSOCHAM suggested linkage with the proposed Women’s Bank with rural postal bank offices employing at least one woman in each post office bank branch. The chamber also said that low cost of operations that held the key to success in handling rural banking especially among the bottom of the pyramid people was a major advantage for the India Post in its new avtar as a bank.

ASSOCHAM has also suggested linking the Self-Help Groups also to the proposed India Post Bank for disbursal of loans to promote small and micro businesses.

The Central Government at present had to provide budgetary support of Rs 6,000 crores annually to India Post to support its operations.  The chamber was hopeful that with the proposed extension into rural banking operations, India Post would no longer require such support and Government could save this annual outgo besides creating an infrastructure to draw domestic savings from the rural areas where a major transformation was already underway.

ASSOCHAM also released a companion study on “Rural Employment” that revealed a significant shift in employment in villages away from agriculture into new jobs especially in construction sector, growth of several thousand “census towns” that provide new focus for industrial and business activities serving and drawing from villages around and relentless rise in rural wages especially backed by MGNREG jobs scheme and investments in roads, houses and healthcare under the Bharat Nirman programme.

SOURCE :http://www.orissadiary.com/ShowBussinessNews.asp?id=45091
New Delhi: Apex industry body ASSOCHAM has come out in support of the proposed setting up of India Post as a rural banking structure to push financial inclusion in the country’s hinterland, claiming several benefits to the economy in this move, including raising domestic savings and investment levels.

Terming this bank proposal as a potential “game changer as a conduit not only for financial inclusion but to induce socio-economic change”, The Associated Chambers of Commerce and Industry of India (ASSOCHAM) listed several benefits like low cost of operation and “as one great opportunity to achieve higher growth rates of household and domestic savings and investment.”

ASSOCHAM has submitted a detailed study on the proposed India Post Bank making several suggestions for its effective functioning in a shift to core banking operations from merely handling savings accounts. It underlined India Post’s claim that its savings schemes already handling over Rs 6,05,697 crores annually with over 28 crore accounts in its various savings schemes.

Among the suggestions of ASSOCHAM was linking of MGNREG and other government payments in rural areas through this India Post Bank, handling the five million SHG units, linkages with the proposed Women’s Bank with at least one woman employee in each post office bank branch, use of PSU banks’ training facilities and bringing India Post bank under one or the other PSU bank for operational oversight in each zone.

Pointing out that rapid urbanization and internal migrations have raised annual remittances from urban to rural areas to a record Rs 70,000 crores and the rural jobs scheme MGNREG is pushing Rs 40,000 crores into villages every year, ASSOCHAM said the India Post with its 1,39,086 rural post offices , one for every cluster of five villages, and 2,63,467 Gramin Dak Sevaks  is best suited to tap into this flow and raise domestic savings.  “This is a huge resource at hand and touches almost every part of the country’s interior” the chamber said.

It also noted other areas of rapid rise in rural incomes like higher minimum support prices for various commodities both food grains and commercial crops and National Livelihood Mission in rural areas. Business and industry were now focusing on the emerging rural market as a new opportunity, the chamber said quoting its own previous studies on rural markets and other recent studies.  Some five million new general stores have come up employing over 8 million people in rural areas in the last five years according to its study.

“Even just Rs 100 per household saved every month could bring over Rs 12,000 crores from the 45 per cent of unbanked households in rural areas” ASSOCHAM asserted listing what the postal structure could achieve if properly utilized.

India Post was already handling a number of financial schemes in villages like National Small Savings, Recurring Deposits, Public Provident Fund, Postal Insurance, etc.  In recent years as many as 4 crores of MGNREG accounts were also handled through post offices for payment of wages, forming over 40 per cent of the MGNREG funds for job entitlement scheme.  The chamber underlined the fact that in the financial aspect of India Post it was handling a currently outstanding balance of Rs 6 trillion (lakh crores), an enormous potential for savings and investment at the grass root level.

ASSOCHAM study also noted the changes occurring in India Post with rapid adoption of information technology, commercial operations in acting as sales agent for many items making it already “technology enabled, self-reliant market leader” through its IT project 2012. The chamber said this change has enabled it to venture into rural banking beyond merely acting as a conduit for remittances from urban to rural areas (and also vice versa) and running savings accounts.

The proposed India Post Bank should enter into core banking operations. ASSOCHAM suggested the new structure for it be linked to a public sector bank for a limited period to gain training and oversight on core banking operations through the existing and additional employees. ASSOCHAM suggested linkage with the proposed Women’s Bank with rural postal bank offices employing at least one woman in each post office bank branch. The chamber also said that low cost of operations that held the key to success in handling rural banking especially among the bottom of the pyramid people was a major advantage for the India Post in its new avtar as a bank.

ASSOCHAM has also suggested linking the Self-Help Groups also to the proposed India Post Bank for disbursal of loans to promote small and micro businesses.

The Central Government at present had to provide budgetary support of Rs 6,000 crores annually to India Post to support its operations.  The chamber was hopeful that with the proposed extension into rural banking operations, India Post would no longer require such support and Government could save this annual outgo besides creating an infrastructure to draw domestic savings from the rural areas where a major transformation was already underway.

ASSOCHAM also released a companion study on “Rural Employment” that revealed a significant shift in employment in villages away from agriculture into new jobs especially in construction sector, growth of several thousand “census towns” that provide new focus for industrial and business activities serving and drawing from villages around and relentless rise in rural wages especially backed by MGNREG jobs scheme and investments in roads, houses and healthcare under the Bharat Nirman programme.
- See more at: http://www.orissadiary.com/ShowBussinessNews.asp?id=45091#sthash.wNPxgtGg.dpuf
New Delhi: Apex industry body ASSOCHAM has come out in support of the proposed setting up of India Post as a rural banking structure to push financial inclusion in the country’s hinterland, claiming several benefits to the economy in this move, including raising domestic savings and investment levels.

Terming this bank proposal as a potential “game changer as a conduit not only for financial inclusion but to induce socio-economic change”, The Associated Chambers of Commerce and Industry of India (ASSOCHAM) listed several benefits like low cost of operation and “as one great opportunity to achieve higher growth rates of household and domestic savings and investment.”

ASSOCHAM has submitted a detailed study on the proposed India Post Bank making several suggestions for its effective functioning in a shift to core banking operations from merely handling savings accounts. It underlined India Post’s claim that its savings schemes already handling over Rs 6,05,697 crores annually with over 28 crore accounts in its various savings schemes.

Among the suggestions of ASSOCHAM was linking of MGNREG and other government payments in rural areas through this India Post Bank, handling the five million SHG units, linkages with the proposed Women’s Bank with at least one woman employee in each post office bank branch, use of PSU banks’ training facilities and bringing India Post bank under one or the other PSU bank for operational oversight in each zone.

Pointing out that rapid urbanization and internal migrations have raised annual remittances from urban to rural areas to a record Rs 70,000 crores and the rural jobs scheme MGNREG is pushing Rs 40,000 crores into villages every year, ASSOCHAM said the India Post with its 1,39,086 rural post offices , one for every cluster of five villages, and 2,63,467 Gramin Dak Sevaks  is best suited to tap into this flow and raise domestic savings.  “This is a huge resource at hand and touches almost every part of the country’s interior” the chamber said.

It also noted other areas of rapid rise in rural incomes like higher minimum support prices for various commodities both food grains and commercial crops and National Livelihood Mission in rural areas. Business and industry were now focusing on the emerging rural market as a new opportunity, the chamber said quoting its own previous studies on rural markets and other recent studies.  Some five million new general stores have come up employing over 8 million people in rural areas in the last five years according to its study.

“Even just Rs 100 per household saved every month could bring over Rs 12,000 crores from the 45 per cent of unbanked households in rural areas” ASSOCHAM asserted listing what the postal structure could achieve if properly utilized.

India Post was already handling a number of financial schemes in villages like National Small Savings, Recurring Deposits, Public Provident Fund, Postal Insurance, etc.  In recent years as many as 4 crores of MGNREG accounts were also handled through post offices for payment of wages, forming over 40 per cent of the MGNREG funds for job entitlement scheme.  The chamber underlined the fact that in the financial aspect of India Post it was handling a currently outstanding balance of Rs 6 trillion (lakh crores), an enormous potential for savings and investment at the grass root level.

ASSOCHAM study also noted the changes occurring in India Post with rapid adoption of information technology, commercial operations in acting as sales agent for many items making it already “technology enabled, self-reliant market leader” through its IT project 2012. The chamber said this change has enabled it to venture into rural banking beyond merely acting as a conduit for remittances from urban to rural areas (and also vice versa) and running savings accounts.

The proposed India Post Bank should enter into core banking operations. ASSOCHAM suggested the new structure for it be linked to a public sector bank for a limited period to gain training and oversight on core banking operations through the existing and additional employees. ASSOCHAM suggested linkage with the proposed Women’s Bank with rural postal bank offices employing at least one woman in each post office bank branch. The chamber also said that low cost of operations that held the key to success in handling rural banking especially among the bottom of the pyramid people was a major advantage for the India Post in its new avtar as a bank.

ASSOCHAM has also suggested linking the Self-Help Groups also to the proposed India Post Bank for disbursal of loans to promote small and micro businesses.

The Central Government at present had to provide budgetary support of Rs 6,000 crores annually to India Post to support its operations.  The chamber was hopeful that with the proposed extension into rural banking operations, India Post would no longer require such support and Government could save this annual outgo besides creating an infrastructure to draw domestic savings from the rural areas where a major transformation was already underway.

ASSOCHAM also released a companion study on “Rural Employment” that revealed a significant shift in employment in villages away from agriculture into new jobs especially in construction sector, growth of several thousand “census towns” that provide new focus for industrial and business activities serving and drawing from villages around and relentless rise in rural wages especially backed by MGNREG jobs scheme and investments in roads, houses and healthcare under the Bharat Nirman programme.
- See more at: http://www.orissadiary.com/ShowBussinessNews.asp?id=45091#sthash.wNPxgtGg.dpuf
New Delhi: Apex industry body ASSOCHAM has come out in support of the proposed setting up of India Post as a rural banking structure to push financial inclusion in the country’s hinterland, claiming several benefits to the economy in this move, including raising domestic savings and investment levels.

Terming this bank proposal as a potential “game changer as a conduit not only for financial inclusion but to induce socio-economic change”, The Associated Chambers of Commerce and Industry of India (ASSOCHAM) listed several benefits like low cost of operation and “as one great opportunity to achieve higher growth rates of household and domestic savings and investment.”

ASSOCHAM has submitted a detailed study on the proposed India Post Bank making several suggestions for its effective functioning in a shift to core banking operations from merely handling savings accounts. It underlined India Post’s claim that its savings schemes already handling over Rs 6,05,697 crores annually with over 28 crore accounts in its various savings schemes.

Among the suggestions of ASSOCHAM was linking of MGNREG and other government payments in rural areas through this India Post Bank, handling the five million SHG units, linkages with the proposed Women’s Bank with at least one woman employee in each post office bank branch, use of PSU banks’ training facilities and bringing India Post bank under one or the other PSU bank for operational oversight in each zone.

Pointing out that rapid urbanization and internal migrations have raised annual remittances from urban to rural areas to a record Rs 70,000 crores and the rural jobs scheme MGNREG is pushing Rs 40,000 crores into villages every year, ASSOCHAM said the India Post with its 1,39,086 rural post offices , one for every cluster of five villages, and 2,63,467 Gramin Dak Sevaks  is best suited to tap into this flow and raise domestic savings.  “This is a huge resource at hand and touches almost every part of the country’s interior” the chamber said.

It also noted other areas of rapid rise in rural incomes like higher minimum support prices for various commodities both food grains and commercial crops and National Livelihood Mission in rural areas. Business and industry were now focusing on the emerging rural market as a new opportunity, the chamber said quoting its own previous studies on rural markets and other recent studies.  Some five million new general stores have come up employing over 8 million people in rural areas in the last five years according to its study.

“Even just Rs 100 per household saved every month could bring over Rs 12,000 crores from the 45 per cent of unbanked households in rural areas” ASSOCHAM asserted listing what the postal structure could achieve if properly utilized.

India Post was already handling a number of financial schemes in villages like National Small Savings, Recurring Deposits, Public Provident Fund, Postal Insurance, etc.  In recent years as many as 4 crores of MGNREG accounts were also handled through post offices for payment of wages, forming over 40 per cent of the MGNREG funds for job entitlement scheme.  The chamber underlined the fact that in the financial aspect of India Post it was handling a currently outstanding balance of Rs 6 trillion (lakh crores), an enormous potential for savings and investment at the grass root level.

ASSOCHAM study also noted the changes occurring in India Post with rapid adoption of information technology, commercial operations in acting as sales agent for many items making it already “technology enabled, self-reliant market leader” through its IT project 2012. The chamber said this change has enabled it to venture into rural banking beyond merely acting as a conduit for remittances from urban to rural areas (and also vice versa) and running savings accounts.

The proposed India Post Bank should enter into core banking operations. ASSOCHAM suggested the new structure for it be linked to a public sector bank for a limited period to gain training and oversight on core banking operations through the existing and additional employees. ASSOCHAM suggested linkage with the proposed Women’s Bank with rural postal bank offices employing at least one woman in each post office bank branch. The chamber also said that low cost of operations that held the key to success in handling rural banking especially among the bottom of the pyramid people was a major advantage for the India Post in its new avtar as a bank.

ASSOCHAM has also suggested linking the Self-Help Groups also to the proposed India Post Bank for disbursal of loans to promote small and micro businesses.

The Central Government at present had to provide budgetary support of Rs 6,000 crores annually to India Post to support its operations.  The chamber was hopeful that with the proposed extension into rural banking operations, India Post would no longer require such support and Government could save this annual outgo besides creating an infrastructure to draw domestic savings from the rural areas where a major transformation was already underway.

ASSOCHAM also released a companion study on “Rural Employment” that revealed a significant shift in employment in villages away from agriculture into new jobs especially in construction sector, growth of several thousand “census towns” that provide new focus for industrial and business activities serving and drawing from villages around and relentless rise in rural wages especially backed by MGNREG jobs scheme and investments in roads, houses and healthcare under the Bharat Nirman programme.
- See more at: http://www.orissadiary.com/ShowBussinessNews.asp?id=45091#sthash.wNPxgtGg.dpuf

Sunday, 6 October 2013

Washerman's Donkey: Management moral story

Once upon a time a Washerman was bringing up two donkeys. Let us say Donkey-A and Donkey-B. 
 
Donkey-A felt it was very energetic and could do better than the other. It always tried to pull the washerman's attraction over it by taking more load and walking fast in front of him.  
 
Innocent Donkey-B is normal, so it will walk normal, irrespective of the washerman's presence. 
 
After a period of time, Washerman started pressurizing Donkey-B to be like Donkey-A. But Donkey-B unable to walk fast and got continuous punishment from washerman. It was crying and told personally to Donkey-A "Dear friend, only we two are here, why to compete with each other. We can carry equal load at normal speed." That made Donkey-A all the more energetic and next day it told to washerman that it can carry more load and even it can run fast too. Obviously happier washerman looked at Donkey-B, his BP raised and he started kicking Donkey-B. 
 
Next day with smile, Donkey-A carried more load and started running fast. But it was breath taking for Donkey-B and it couldn't act that way. But the washerman was frustrated, so he harassed Donkey-B terribly, and finally it fell down hopelessly. Then Donkey-A felt itself as a super and happily started carrying more load with great speed. But now the load of the Donkey-B is also being carried by Donkey-A., and still it has to run fast. 
 
For some period it did, finally due to fatigue it got tired and started feeling the pain. But washerman expected more from Donkey-A. It also tried best, but couldn't cope up with his owners demand. The Washerman got angry with Donkey-A also and started harassing to take more load. Donkey-A was crying for long time and then tried its best. But it couldn't meet the owner's satisfaction.  
 
Finally the day came when due to frustration the washerman killed Donkey-A and went for searching some other donkeys. It’s an endless story.



The moral of the story in corporate life is:

"Think all colleagues are same and that everyone is capable. Always share the Load equally. Don't ever act smart in front of your Boss and never try for getting over-credit. Don't feel happy when your colleague is under pressure." And most importantly, Never Work Hard, Work Cleverly. "Success is a journey not a destination!"

Courtesy : http://akulapraveen.blogspot.in/

11 ways to protect yourself and your family from mobile phone radiation

  1. refer to use headset / headphone / earphone or speaker mode while talking on mobile phone. Last choice should be Bluetooth headset. You’ll get less radiation in this way.
  2. Use your phone when you have the maximum number of bars of signal. When signal quality is poor, your phone emits more radiation.
  3. Turn your headset off when the phone is not in use.
  4. Reduce cell phone use to only the most necessary calls, and when you do use it, keep your calls short and to the point.
  5. Consider SMS, if possible rather than talking on phone. You can also make templates in your phone settings to avoid repetitively used messages.
  6. Consider replacing your current phone with a low-radiation phone. Different cell-phone models emit different amounts of radiation, so one way to reduce your exposure is to purchase a cell phone with a lower SAR (specific absorption rate), a number that indicates how much radiation is absorbed by the human body when the handset is being used at maximum power.
  7. Carry your cell phone away from your body—in a purse, briefcase or computer bag—not in your pocket where it is pressed up against you.
  8. Most cell phones emit the most radiation when they first connect with the cell tower. One way to reduce your exposure to cell-phone radiation is to wait until your call has been connected before you put the phone to your ear.
  9. If your cell signal is down to a few bars, consider waiting to use your phone. Again, it’s a power thing: less signal means more power is required for use.
  10. Consider using corded / landline phones instead of mobile phone.
  11. NEVER give mobile phone to pregnant lady or kids. Instead, give games like Chess, Tambola etc. to kids to play.
Courtesy : http://www.investmentkit.com

!!UPDATE!! ---> MMTS

  SOURCE: http://sapost.blogspot.in/2013/10/mobile-money-transfer-service.html
 
Do’s & Don’ts for Postal Assistant:  
Do’s
Postal Assistant should keep the handset at the counter during the working hours.
Postal Assistant should charge the handset whenever required.
If a transaction fails two times by a Postal assistant then PA shall call to the DOP Help line for assistance.
Postal Assistant shall verify the filled details when presented to him by mobile application and make sure that the details are correct. (Tx.id, Mobile number, etc).

While doing the Cash out, Postal Assistant shall hand over the money only after the authorization transaction is done by the system.
If either secret code or transaction ID is wrong, the authorization for service will fail. In this case Postal Assistant shall again ask the claimant to give Tx id/Secret Code correctly and further see/verify identification of Recipient
Once transaction is done and the pop up of successful/failed transaction notification is displayed on the handset, Postal Assistant should remove the popup by pressing OK and start with another transaction.
Maximum time that the application will wait for a response from the server is 5 minutes, once the Postal Assistant confirms the transaction.
The application will have an inactivity timeout (1 hour).When there won’t be any activity within the application for this pre-defined timeout, the application should be closed automatically without displaying any message to the user.
Postal Assistant shall report a lost or stolen mobile handset immediately to his HO and DOP Help line to avoid unlawful activities.
Don’ts.
 Postal Assistant should never disclose the application PIN to any unauthorized person.
Don’t give your handset to unauthorized person.
Postal Assistant should never disclose Customer Transaction ID to another person.
Never make payment without authorization from the system. It will be illegal.
Do not try the same transaction again and again if it is failing every time. Check the parameters and retry.
 Procedure for handling MMTS Device
Switch on the mobile, by pressing the power on key. On the left side you will see the “BSNLDOP” shortcut. This is the main application and in general you will only be using this.
Mobile Money Remittance screen will open and ask for 4 digit PIN number/Login ID, which is the same number that was told to you during the training and is available in the SMS Inbox of your phone.
After putting PIN, wait for 3 to 4 min. and do not press any other button. Menu Screen will open and you can start the Transactions. If failure message comes, try again or contact customer care.
After Login, Mobile Screen will display Menu
a.    Cash In :(for booking money order)
b.    Cash Out :(for giving the payment to Recipient)
c.    Recall : ( Cancellation of Money order)
d.    Cash in Reversal: (Automatic reversal after the time elapsed (14 days)
Cash In:
 Click on “Cash In” button for money transfer/book money order. 6(six) parameters will open and will ask for the following;
Remitter Mobile: No.(10 Digit Mobile No. of sender)
Remitter Name: (Name of the Money Sender)
Recipient Mobile No.:(10 Digit)
Recipient Name :( Name of the Payee)
Recipient PO PIN Code: (PIN Code of a covered PO, near to the address of the recipient)
Amount :( Total Amount for Money Order with Commission)
After filling the details, click on OK.
 It will show you a screen with all the entries. Verify the entries and if any problem, press Cancel otherwise OK.
 If there is any problem with your entries, it will give you an error message. Check the entries and reconfirm.
 Never resubmit the entries if you have already sent and there has been no response. In case of any doubt, call Customer Care.
Cash Out
To give money out to the recipient (withdrawal) Click on ‘cash out’ and attached menu will open.
Transaction ID (This is the ID available on the SMS of the recipient)
Secret Code (This is the 6 digit code that recipient tells you verbally).It will show you a screen with all the entries. Reverify  the entries and if any problem, press Cancel otherwise OK.
 Again press OK and only when you get “Transaction Verification give the money to the recipient”. If no message comes, or any other message comes, check the message and accordingly call the Customer Care if required.
Recall
 If sender wants to recall his money (cancel the Money Order) after sending it, then click on Recall button and fill the entries as shown on the screen.
This can only be done from the PO, where the Money Order was originally booked.
Cash In Reversal
If the money is not taken out by the recipient or sender within 14 days, it will get reversed to the sender and he will get a new transaction ID called “ Reversal Transaction ID”.
To pay the sender, Open “ Cash In Reversal” and fill the details.
This can only be done from the Original Booking PO.
Once you fill the details, press OK
Re-verify the details and if it is correct, press “OK” or otherwise press “Cancel”.
Only when you get the “Transaction Verified” message, pay to the sender, otherwise in case of any other message, either take the corrective action or contact the customer care.
Locate Post office
This application is located either at the right hand side of the handset as the shortcut or you have to go to Home Screen>OK Button>Java(3rd icon on the middle line)-Locate PO. Just press OK to open the application.
This is useful when you do not know the PIN code of the post office where the sender wants to send the Money.
 Also not all the Post Offices are covered by this Service initially. Hence also to find out if the service is available in a Post Office or not, you can use this application.
This gets automatically updated as new post offices are added.
Latest information is also available at the website www.dopmobile.in
 To use this application, press the button. It will open the menu where you put the initial letters of the name of the Post Office that you want to search.
 Once the name matches, you can click on this and it will show you the details of that Post Office including the address and PIN code.
 You have Four Options. Quick search will search by PO, City search by covered city and so on.
Query: (To find out various details of the transactions during the day and for that particular Transaction)
To help you with your daily requirements, you can get following information from the query menu:-
 Daily Cash In Transaction (This will give you the total number and amount of Cash In Transactions)
Daily Cash Out Transaction (This will give you the total number and amount of Cash Out Transactions)
Daily Balance in Hand (This will give you the balance in hand after all the “Cash In” and “Cash Out”) transactions
Particular Transaction Details (This gives you the status of a particular transaction, after putting the Transaction ID)
Resend Notification
If for some reason the recipient or sender does not get the notification SMS, Postal Assistant can resend the Notification. For this he/she needs to put the details as shown on the “Menu”. In case of multiple transactions, it will send the last transaction only.

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